Privacy Policy
Last updated: 17 April 2026
Forever Glow respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
2.1 Information We Collect
- Your full name
- Contact number (WhatsApp)
- Delivery address
- Proof of payment (which may contain banking details)
2.2 How We Use Your Information
- Processing and fulfilling your order
- Communicating with you regarding your order
- Arranging delivery of your products
2.3 Information Sharing
We do not sell, trade, or share your personal information with third parties, except:
- Courier services (Aramex, Pep, Postnet) for the purpose of delivering your order
- As required by South African law
2.4 Data Storage & Security
We take reasonable steps to protect your personal information. Order records and proof of payment are stored securely and only accessed by authorised personnel.
2.5 Your Rights
Under POPIA, you have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your personal information
- Object to the processing of your personal information
To exercise any of these rights, contact us via WhatsApp at 071 776 8306.
2.6 Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined above, after which it is securely deleted.